- Money Back Guarantee
Money Back Guarantee
If your cat doesn't absolutely LOVE this post, return it within 60 days for a full refund of the purchase price, minus the cost of shipping.
Please ensure the post is packaged for shipping using appropriate materials.
You may return all items purchased from Purrfect Post within 60 days of the original delivery. No returned merchandise will be accepted without a Return Material Authorization (RMA). Call 800-989-2542 to request an RMA. We will credit you in the same manner as your original payment within 7 days of receiving the returned item.
Ship authorized returns to the following address:
39685 Sierra Dr
Three Rivers CA 93271
For questions regarding our return policy, please contact us at [email protected] or 800-989-2542.
You will be responsible for the cost of shipping the product back to us. Please ensure the product is properly packaged for return shipment, using appropriate packaging materials so the product arrives to us undamaged. You may wish to add insurance to your shipping costs in case the product is damaged in transit. If the product arrives to us damaged due to inadequate packing you will be charged a 25% restocking fee.